FAQs

Yes, PROLIFT forklifts are assembled in China and come with a UAE port Vehicle Clearance certificate marked “Made in China”. However, all major components such as the engine, hydraulic system, and transmission power train are sourced from Japan. For electric forklifts, the controller is from Europe, and the hydraulics are from Japan. All PROLIFT components are the same as those used in KOMATSU forklifts from Japan.

Yes, PROLIFT forklifts come with an international warranty of 12 months or 2000 hours, whichever comes first, against manufacturing defects.

Typically, PROLIFT diesel forklifts with capacities of 3 tons, 3.5 tons, 5 tons, 7 tons, and 10 tons are kept in stock in the UAE. Similarly, electric PROLIFT forklifts with capacities of 1.6 tons, 2 tons, 2.5 tons, and 3 tons are usually in stock. However, availability is subject to prior sale. Warehousing units such as stackers, hand pallets, and powered pallet trucks are also generally kept in stock in the UAE.

Yes, PROFEN maintains an extensive stock of spare parts for PROLIFT forklifts in the UAE. Since the major components of PROLIFT are the same as those used in KOMATSU forklifts, most spare parts are readily available in the open market worldwide.

Yes, PROFEN has trained technicians equipped with state-of-the-art repair and testing tools. They operate with mobile service vans, allowing for prompt on-site repair, maintenance, and troubleshooting. There are dedicated teams for both diesel and electric forklifts, and annual maintenance contracts are available.

Yes, PROLIFT has a full-fledged repair workshop in Al Saja’a Industrial Area, Sharjah, named PROFESSIONAL ENGINEERS WORKSHOP FOR HEAVY EQUIPMENT. They repair not only PROLIFT but also other brands such as CAT, Komatsu, Hyundai, Mitsubishi, Linde, Heli, Baoli, Hyster, and TCM.

Yes, PROLIFT electric forklifts offer both Lead acid batteries and Maintenance-free Li-ion Batteries. They also provide options for standard or high-performance batteries, with a choice of standard or fast chargers.

Yes, PROLIFT forklifts have been in the UAE market since 2008, and many units are registered with the UAE Roads and Transport Authority (RTA). The brand itself is already registered with the RTA, and forklifts can be easily registered, subject to passing and insurance requirements.

Yes, PROLIFT has extensive experience in optimizing warehouse space for maximum efficiency and value. We can suggest suitable contractors for racking and mezzanine construction and advise on the type and specifications of forklifts required. PROLIFT can provide the best cost and space optimization for your warehouse.

Generally, PROFEN, the sole authorized dealer for new PROLIFT forklifts in the UAE, does not deal with used forklifts. However, they occasionally have used forklifts available through exchange deals. Contact +971 56 728 6192 for more information.

Yes, PROLIFT offers long-term rental agreements through PROFEN’s branch in Fujairah. For more details, please contact +971 56 728 6192.

No, PROLIFT does not provide in-house financing options. However, PROFEN can accept Bank LPO as a mode of purchase if the buyer arranges financing through their bank or private institutions.

Yes, PROLIFT forklifts have been operating successfully in the UAE since 2008. They have a substantial market share with clients such as Aditya Birla Cement factory in Ras Al Khaimah and the Dutco Balfour Group in Jebel Ali. Testimonials from our proud customers can be found on the PROLIFT home page.

Yes, the first service is free of charge with the purchase of a PROLIFT forklift. Additionally, annual maintenance contracts for servicing and repairs are available at discounted rates.

Yes, a UAE- certified forklift operator license must be obtained, which can be done so after completing the required training classes. Only licensed operators should use the forklift, adhering to safe industrial practices.

Standard safety features of PROLIFT forklifts include:

• A cut-off switch on the operator seat, preventing operation unless the operator is seated.

• Seatbelts, front working lights, rear buzzer with rotating beacon, horn, and side mirrors.

• An overhead guard to protect the operator from falling objects.

• Load backrests for stabilizing and securing cargo.

• Speed limiters on electric forklifts to prevent tipping over.

• Unloading valves to control the mast’s lowering speed and prevent free falling.

Yes, PROLIFT offers a range of fork lengths and locally fabricated fork gloves for special cargo requirements. They also provide various forklift attachments like block clamps, bale clamps, and paper roll clamps. Specific queries can be addressed by contacting our sales team.

Yes, PROLIFT forklifts are compatible with all brands of forklift attachments such as Kaup, Cascade, or LDSJ. Necessary fittings like levers, valves, and piping kits can be installed as required. Contact the sales team for more details.

The lifespan of PROLIFT forklifts depends on the operation and maintenance of the vehicle. There are PROLIFT forklifts in the UAE that have been operational for over 15 years.

Electric forklifts are mandatory in air-conditioned warehouses, cold freezers, and applications involving food products, where emissions are not permissible. Diesel forklifts are more prevalent in the UAE due to the hot, humid climate, offering ruggedness and cost-effective maintenance. PROLIFT forklifts are suitable for both indoor and outdoor applications.

Yes, PROLIFT forklifts are imported with special considerations for their internal cooling systems and radiator design, making them suitable for operation in hot, humid, and tropical climates. They are certified as “GCC Specs” and conform to the safety standards of the country.

Generally, pneumatic tires are preferable, as they serve as a shock absorber to the chassis. Inherently being lighter in weight than a solid tire, pneumatic tires result in better fuel efficiency. However pneumatic tires can be easily punctured, hence they are at times replaced with solid tires where the ground is strewn with metal nails or filings, to avoid tire punctures and bursts.

PROLIFT forklifts are very user-friendly. PROFEN provides operator and maintenance training upon request at the time of sale. Ergonomic features make operation straightforward, but a UAE-certified forklift driving license is required to drive the vehicle.

Yes, you can contact our sales personnel to arrange a demo at a nearby customer site or visit our site in Al Saja’a Industrial Area, Sharjah, to see our brand-new stock.